Important information regarding Coronavirus (Covid-19)
As we re-introduce our shielding staff members to the workplace, we have taken the decision to give the rest of our team leave for the next 14 days. This will allow shielding staff members from our production facility to integrate back in to the workplace the safest way possible. It also allows our engravers and sales team to take a break as they has done a sterling job keeping things going during these strange few months.
We’re are therefore still open online and delivering, but ALL orders will take up to 28 days to deliver.
Our telephone lines will be closed between Friday 14th and Monday 31st August. We will endeavor to answer emails within 72 hours but will not be able to give delivery estimates for the items detailed above during this time.
All production, packing and dispatch will continue during our 'return to work' preparations and we really do appreciate your support.
For anyone wanting medal mounting services, our embroiderers are here and ready to receive your medals. The current turnaround is approx. 28 days.
have permanently closed our showroom in Telford. We will no longer be accepting visitors by appointment or otherwise. If you have items for mounting or framing, these can be sent to us using Royal Mail Special Delivery to the address at the bottom of the website.
Made to order items (including ALL frames cases and engraved items) are made to order and will take a minimum of 28 days to deliver.
(Latest update: 13/08/2020).