We are experiencing a higher than expected demand for products and services due to the release of the Platinum Jubilee Medal. As a result, our priority is the fulfilment of existing orders.
This is having a knock-on effect on all of our products and services pushing our delivery times beyond our stated 28 day maximum. I am sorry for any inconvenience this may cause but this is unavoidable. We took steps to bolster our team many months ago but the demand has been so high that we are still running behind.